Privacy Policy
This Privacy Policy describes how MYO (“MYO,” “we,” “us”), operated in connection with the keepmyo.com domain and the mobile applications under bundle ID com.mesh.myo, collects, uses, and shares information when you use our apps and website.
1. Information we collect
Depending on how you use MYO, we may collect:
- Account data — authentication identifiers and the limited profile data returned by the sign-in provider you choose (currently Apple or Google), such as a display name or email address when that provider supplies it. MYO does not offer a standalone email-and-password sign-in flow.
- Profile & onboarding — unit system, goals, diet preferences, body metrics you enter, protocol stack selections, reminder preferences.
- Nutrition logs — food names, servings, macros, calories, meal timestamps, free-text meal descriptions.
- Photos you choose to upload — meal photos and pantry/fridge snaps (stored in Firebase Storage under your user account).
- Protocol / peptide tracking — compounds you add, dose amounts, times, injection sites, schedule fields you set, optional notes.
- Pantry inventory — item names, amounts, favorites, pantry photo metadata.
- Device permissions data — only when you grant access: camera, photo library, Health (Apple Health / HealthKit where available), contacts (for invite/referral features only), notifications.
- Subscription and access data — your MYO account identifier, App Store product identifiers, entitlement status, purchase and expiration dates, introductory-trial status, and limited transaction metadata. Apple handles payment details; MYO does not receive your full payment-card number.
- Notification data — after you opt in to notifications, an APNs/FCM device token, notification preference, consent state, and limited delivery information used to send service reminders.
- AI request content — when you choose an AI feature, the meal text/photo or chat message you submit (and a minimized tracking snapshot for Assistant answers) is processed for that request.
- Usage & diagnostics — crash/performance signals and basic app analytics as provided by our infrastructure (e.g. Firebase).
- Support messages — content you send to support@keepmyo.com.
2. How we use information
- Provide core features: protein floor tracking, meal logging, dose history, pantry, reminders, referrals.
- Personalize goals and educational estimates you see in the app.
- Process AI-assisted meal estimates and educational chat when you use those features (see below).
- Validate subscriptions, trials, eligible referral benefits, and typed promotional access codes.
- Send service notifications only after you allow them. For an active annual introductory trial, this can include one reminder approximately 24 hours before the trial ends; we suppress that reminder when the trial is canceled, converted, expired, or extended.
- Authenticate you, secure the service, prevent abuse, and improve reliability.
- Communicate about the product, support, and (if you opt in) marketing related to MYO.
- Comply with law and enforce our Terms.
3. AI features
When you use AI meal estimation or MYO Assistant (peptide education chat), the content you submit (e.g. meal text/photos or chat messages) may be sent to third-party model providers (OpenAI for meal vision/text estimates; xAI for peptide educational chat) via our secured backend. MYO sends this content only when you choose the corresponding AI feature; manual logging remains available. Do not submit sensitive data you do not want processed by those services. AI outputs are estimates for personal tracking/education only and can be wrong.
4. How we share information
We do not sell your personal information. We share data only as needed to operate MYO:
- Infrastructure providers — Google Firebase and Google Cloud services (including Auth, Firestore, Functions, Storage, and Firebase Cloud Messaging).
- AI providers — OpenAI or xAI, as described above, only when you use the corresponding AI feature.
- Subscription providers — Apple processes iOS payments and subscriptions. RevenueCat processes subscription-status and entitlement data for MYO so we can provide and support access; neither provider gives us your full payment-card number.
- Notification providers — Apple Push Notification service (APNs) and Firebase Cloud Messaging (FCM) deliver remote notifications to devices that opt in.
- Legal — if required by law, regulation, or to protect rights, safety, and integrity of the service.
- Business transfers — if we are involved in a merger, acquisition, or asset sale, information may transfer under appropriate protections.
Contacts used for invites stay on-device for selection; we do not bulk-upload your address book.
5. Health data
If you connect Apple Health / HealthKit, we access only the data types needed for the features you enable (for example activity-related context for planning). Health data is used to personalize your experience in-app and is not sold. You can revoke Health access in iOS Settings at any time.
6. Data storage and security
Account-linked app data is stored with Firebase under your authenticated user ID. Subscription, promotion, referral, and consent records that control access are maintained in protected server-side systems; they are not accepted from a client device as proof of paid access. We use industry-standard safeguards (encryption in transit, access controls). No method of transmission or storage is 100% secure.
7. Retention and account deletion
We retain data while your account is active and as needed to provide the service. You may request deletion in Settings → Delete Account. To protect your account, MYO may require recent reauthentication before completing the request. When completed, the server deletes your account profile, account-linked Firestore records and subcollections, files stored under your MYO account, linked referral and promotion records, notification registrations, and the linked RevenueCat customer record before deleting the Firebase authentication account. Where applicable and supported by a fresh Sign in with Apple reauthentication, MYO also revokes the Apple authorization token. The app clears locally stored MYO drafts and cancels MYO notifications on the device used to submit the deletion request.
Deleting a MYO account does not cancel an Apple subscription or remove Apple’s purchase records. You must manage or cancel an iOS subscription through your Apple Account’s subscription settings. We may retain limited, protected records only where necessary for security, fraud prevention, legal obligations, or short-lived backup recovery; those records are not used to restore your MYO account after deletion.
8. Your choices
- Update profile and goals in Settings.
- Revoke device permissions in OS settings (camera, photos, Health, notifications, contacts).
- Choose whether to use AI features: meal estimates and MYO Assistant only send content to OpenAI or xAI when you invoke those features. Manual logging remains available if you skip AI.
- Manage or cancel an iOS subscription through Apple, not by deleting MYO. Promotional access codes grant MYO access only; they do not change an Apple checkout price.
- Delete individual logs/photos in-app where the UI allows, or delete your account.
- Contact support@keepmyo.com for access or privacy requests.
9. Children
MYO is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
10. International users
We may process data in the United States and other countries where our providers operate. By using MYO you understand your information may be transferred to those locations.
11. Changes
We may update this Policy. We will post the new version at https://keepmyo.com/privacy and update the “Last updated” date. Material changes may also be noted in the app.
12. Contact
Questions about privacy:
support@keepmyo.com
Website: https://keepmyo.com